Customer Support
Powered by ChatGPT®
Answer questions, resolve support tickets, and delight customers. Get started in 5 minutes.
Watch us build a support chatbot
2 min
Watch now →
Meet your hardest-working employee.
Resolve 56% of support requests. Instantly.
Corpus plugs into your data and responds to customer questions 24/7, instantly reducing wait times and maximizing satisfaction.
- Accurate answers.
- Delivering answers sourced exclusively from your knowledge base boosts accuracy and significantly minimizes “hallucinations”.
- Single source of truth.
- Providing customers with references to source materials enables customers to trust answers and explore further as needed.
More than Chat.
Much more.
More than a Chatbot. Much more.
Much more.
Everything you need for Async customer service
Your Voice
Give your Chatbot a personality to match the job.
Generate Leads
Custom Domain
Insights Analytics
Brand Control
Brand Management
Control every aspect you can possibly imagine.
Marketing Automation
Team Access
Chat History Access
Chat History
Plug. Then go play.
Get started in 3 2 easy steps.
Connect →
Provide your data or data source. Corpus will fetch your data and extract its contents.
Train →
Train your chatbot on your data, enabling it to respond like a human representative.
That’s it.
Drive growth 24/7 by answering queries, offering tips, and gathering insights.
Works with your existing content
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Intercom
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ZenDesk
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HubSpot
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Notion
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GitHub
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Google Drive
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Wordpress
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Websites
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RSS
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PDF
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Text
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Word
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Excel
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Postgres
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MySQL
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Markdown
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Markdown
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YouTube
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Database
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Excel
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Word
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Text
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PDF
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RSS
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Websites
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Wordpress
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Google Drive
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GitHub
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Notion
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HubSpot
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ZenDesk
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Intercom
Many use cases.
One giant leap.
Corpus’ remarkable impact across different business use cases drives customer satisfaction, retention, and success.
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Product Docs
- Delivering immediate and precise responses about your product enhances user experience and improves product adoption.
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Customer Support
- Offering round-the-clock customer support slashes response times, unburdens your team, and improves customer satisfaction.
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Help Center
- Providing instant, accurate, and personalized guides powered by AI elevates your customer experience and promotes adoption.
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Sales and Marketing
- Enabling engaging, intelligent answers to pre-sales questions helps nurture prospects and improves conversion rates.
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Education and Training
- Making on-the-spot responses available during training sessions boosts the training experience and improves the learning outcomes.
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Company Wiki
- The ultimate knowledge resource for your organization! Say goodbye to lengthy searches and hello to efficient knowledge retrieval.
Customers expect more.
More than ever.
Website chat is the leading contact method, preferred by 46% of customers — yet only 9% of companies use one.
Insights
Understand what you don’t understand.
Gain valuable insights into customers’ interaction with your chatbot, and learn how to enhance your users’ experience further.
We’ve got plans for you.
Literally.
Find the one that’s right for you.
Change or cancel anytime.
+2 months free
✓ Get started for free
✓ No credit card required
✓ Cancel any time
Lite
For low-volume sites interested in providing 24/7 support.
$16
$19
/month
billed at $192 a year
No credit card required
-
1M Tokens /mo~ 500K words / 2.5M characters
- 2 Chatbots
- Customizable widget
- Custom chatbot page
- Insights analytics
- Unlimited contacts
- 10-Day chat history
Basic
For hackers and makers looking to skyrocket customer experience.
$48
$59
/month
billed at $576 a year
No credit card required
-
5M Tokens /mo~ 3.5M words / 15M characters
- 5 Chatbots
- Customizable widget
- Custom chatbot page
- Insights analytics
- Unlimited contacts
- 30-Day chat history
- Private chatbots
Pro Limited-time deal
For growing businesses who want to improve customer relationship.
$76 $56
$99 $69
/month
billed at $672 a year
No credit card required
-
10M Tokens /mo~ 7M words / 30M characters
- Unlimited chatbots
- Customizable widget
- Custom chatbot page
- Insights analytics
- Unlimited contacts
- 90-Day chat history
- Private chatbots
- Custom domain
- CRM Integration soon
- Team access soon
Max
For those who need maximum volume, support, and services.
$384
$499
/month
billed at $4,608 a year
No credit card required
-
50M Tokens /mo~ 35M words / 150M characters
- Unlimited chatbots
- Customizable widget
- Custom chatbot page
- Insights analytics
- Unlimited contacts
- Full chat history
- Private chatbots
- Custom domain
- CRM Integration soon
- Team access soon
- Remove “powered by”
- Dedicated onboarding
- White glove support
Running a Open Source project or a Non-Profit organization?
Corpus supports the individuals and organizations committed to making the world a better place, by offering a powerful free plan to eligible groups.
To get apply, sign up and select the "Do-Gooders" plan on the billing page.
Frequently Asked Questions
Can’t find the answer you’re looking for? Send us an email and we’ll respond to you as promptly as possible.
- Do you offer a free plan?
- Yes, to some extent. Upon signing up, you’ll have one chatbot and 1,000 tokens to experiment with. This is usually enough to get a feel of the platform and see if it suits your needs.
- How can I provide Corpus with content related to my company?
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Corpus pulls data from your website, Notion, GitHub, Intercom, HubSpot, ZenDesk, Google Drive, Confluence, RSS feed, and databases like Postgres and MySQL.
You can upload files in most formats, including PDFs, Markdown, MS Word/Excel, and more.
- Is there a limit to how much content I can train a chatbot on?
- This depends on your plan’s token credits. For example, the Indie plan provides 5M tokens, which is around 17M characters, or 150MB of data. Providing more content will enhance the chatbot’s ability to respond to queries accurately.
- What are Tokens?
- Tokens are the fundamental units AI models use to calculate text length, consisting of groups of characters, including punctuation and emojis. As a general rule of thumb, one token is roughly equal to 3.3 characters of English text.
- What defines a chatbot?
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A chatbot refers to a project that contains content on a particular topic (i.e., your product), capable of replying to inquiries related to that data.
While you can place chatbots anywhere on your website, you may need chatbots with different knowledge sets for different purposes (for example, one to answer pre-sales questions on your landing page, and another inside your app to provide support for your product).
- What is the user limit for my chatbot?
- We do not impose any restrictions on the number of people who can interact with your chatbots. Once on your website, all visitors can interact with it.
- How long does it take to train the chatbot?
- Training time varies based on the number of pages used, but it typically takes just a few minutes.
- Can I re-train my chatbot automatically when I update the content?
- Absolutely! We offer an API endpoint you can use whenever your content grows or changes. Add it to your content release workflow or use it in a GitHub action to keep your chatbot up to date.
- Do Corpus work with non-English content?
- Yes. Corpus can understand and respond in several languages, including English, Spanish, French, German, Portuguese, Italian, Dutch, Russian, Arabic, and Chinese, with more languages coming soon.
- What happens when the chatbot can’t answer a question?
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To ensure accuracy, Corpus delivers answers derived exclusively from your content.
If it cannot locate the appropriate response, it will inform the user and recommend contacting to you via the contact form available within the widget.
- Can I use Corpus to help my users with programming questions?
- Yes. Corpus understands and can provide code examples (if your content has any) in Python, JavaScript, C/C++, C#, Java, Ruby, PHP, Go, Swift, TypeScript, SQL, and even Shell.
- Do unused token credits roll over to subsequent months?
- No. Token credits do not roll over. Furthermore, if you cancel your subscription, unused token credits will expire at the end of the last paid cycle, based on your plan’s date of purchase.
- Can I access chat history to see user interaction?
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Absolutely! You can access all user interactions with your chatbots, including the entire chat history.
We will soon launch an insights dashboard for additional chatbot performance metrics, such as common and unanswered questions.
- How do I add chatbots to my website?
- You can easily integrate the chatbot widget into your website with a compact JavaScript snippet. Additionally, each chatbot comes a unique URL, which you can directly link to as needed.
- Is the chatbot widget customizable?
- Like you wouldn’t believe :) You can modify the bot’s colors, avatar, name, suggestions, welcome messages — even its personality!
- How can we contact you?
- You can email us at hello@corpus.chat or use the contact form on our widget.
